Clearly, security is a priority in managing caseloads of service users. Records contain highly sensitive information and people have a right to confidentiality. At Orion we accord security the highest priority level. We work with our clients to ensure that access to the Nebula system is open only to accredited personnel and we make use of the latest security measures to achieve this. Techniques such as Virtual Private Networks (VPNs), dedicated IP addresses, Secure Socket Layers (SSL) and high level encryption algorithms are used to ensure that access is private and protected.